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March 2020

How LMC Group is Responding to COVID-19 Pandemic

Quite simply, the COVID-19 Pandemic is unprecedented. Without timely and decisive intervention, the economic and social consequences of this pandemic can be catastrophic.

The management of LMC Group has sought guidance from various entities including: provincial health authorities, Public Health Canada, Global Affairs Canada, clients, advisors and our broader network. As a result of input from these entities, effective immediately, the Calgary and Toronto physical offices of LMC Group will be closed. All LMC Group staff will be working from home until further notice.

To be clear, our response is a deliberate over-reaction. Our paramount concern is the health and safety of our associates and their families, and in the broader perspective, the community in which we live in. As we understand it, a primary key to contain the spread and mitigate the impact of COVID-19 is to maintain “social distancing” between individuals, which includes the office environment or in a related manner (for example, reducing social interactions by not taking public transport to work).

To Our Clients and Advisors

The closure of our physical offices will be seamless from the perspective of our clients and advisors.

Starting with the Calgary Flood of 2013, the management of LMC Group has systematically invested in business continuation technologies. There is no change to the contact information to any of our staff (telephone and email) and our staff have full access to corporate servers that are resident in a cloud environment.

Although our hope is to re-open our physical offices in the near future, we are fully prepared and capable of maintaining a physical office closure for an indefinite period of time.

Reflecting the seamless experience for our clients and advisors, the communication of our physical office closures will be on our website only (i.e., there will be no reference on our telephone greetings or email signatures).

Thank You

The management of LMC Group would like to sincerely thank the many individuals who have generously shared their time, knowledge and information regarding the COVID-19 Pandemic.

The following is a representative and rather comprehensive article on COVID-19:

The management of LMC Group will continue to actively monitor developments and will issue updates when warranted.